Support

Support happens on the MrPoulpi Labs Discord. Purchases and downloads go through the Tebex store.

Before opening a ticket

1. Go through Troubleshooting and FAQ.
2. Reproduce the problem with the shipped configuration if possible: it separates a configuration problem from a script problem.

Include in the ticket

• Version of ox_target (fxmanifest.lua, version line), of ox_lib and of your framework.
• Server artifacts (FiveM build number) and operating system (Windows / Linux).
• Values of the selectors Config.*Script and the ox_target:* convars you set.
• Exact errors: text copy of F8 (client) and the server console, with the lines before the error.
• Reproduction steps: which target (player, self, vehicle…), which option, expected result, actual result.
• Relevant excerpt of config_interactions.lua, config_client.lua or config_server.lua, or your configurator JSON project.
• The other resources involved (emotes, medical, inventory…) and their version.

Never share

• Your license key (sv_licenseKey), API keys, bot tokens, database passwords and Discord webhooks.
• The full content of server.cfg without redacting it.
• Your players’ identifiers (licenses, Discord, IP).

The JSON project exported by the configurator contains no secrets: it only holds ox_target settings and your Lua fragments. Still, read your fragments again before sharing them.